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Frequently Asked Questions

We commit to a ship date 8 weeks out from the date your 3D Body Scan is conducted. Shipping typically takes 3-4 business days.

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Yes, we can accommodate this too — the 3D Body Scan package includes a detailed print out of your measurements, images of your body silhouette, and a 3D graphic files that you can use for your own purposes.

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Yes, the form comes with a sturdy and stable adjustable height stand on casters. The stand has a hook component that can be easily attached for hanging the form by the neck, or it can be pole-mounted through the legs.

DittoForm hanging
DittoForm hanging from above for fitting pants
Pole mounted
DittoForm mounted on an upright pole
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No, the Kinect, which is the device we use for scanning, will not interfere with a pacemaker and is safe. The device emits only a low level of infrared light which has zero impact on a pacemaker. The Kinect product guide lists it as a Class 1 laser device, which you can read about here and here.

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Very! DittoForms are typically accurate to within a quarter to half an inch, depending on the area of the body.

We’ve found that in the parts of your body that expand and contract when you breathe (especially the bust and stomach/waist), you can expect to see measurements that reflect your average measurements. These measurements are generally 0.25-0.75″ (1-2 cm) greater than your body in its relaxed state, but accurate for your body when you are breathing in.

There is a degree of “squishiness” to the real body that we cannot fully replicate with the form, but the measurements afford considerable accuracy for fitting and drafting patterns.

Our professional 3D scanning software gives us instant, real-time feedback on the measurements taken by the scanner. We review these measurements with you at the time of the scan and make sure everything is acceptable before the DittoForm is purchased and goes into production. This way you will know what dimensions to expect from the final product.

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Like most professional dressforms, DittoForm is not adjustable. However, it can be padded out with batting applied under the cover if you gain weight. It can also be whittled smaller if you lose weight, but we do not offer instructions on how to do this and do not recommend it.

If you are someone whose weight fluctuates significantly, DittoForm may not be an appropriate product for you. Each DittoForm is custom-crafted for each customer and is not refundable or returnable. However, we do offer a 10% discount if you order a second DittoForm within one year of your body scan.

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We recommend that women wear just a bra (similar to what you wear most often) and underwear, pantyhose, or leggings. The 3D scanner cannot detect your body contours beneath your clothing. Wearing a tank top, for example, can smooth over cleavage and the curve of your spine. This can cause horizontal measurements such as your waist to be recorded as larger than it actually is. If you normally wear shapewear under your custom-sewn garments, you may prefer to wear it for the scan. Just know that the DittoForm will have the shape and size of what is exposed to the scanner. For men, we suggest form-fitting boxer-briefs or just briefs.

Unless your hair is short, bring something to pull your hair up and off of your neck.

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The DittoForm is constructed from a firm but slightly compressible foam that is completely pinable and durable. We use a UV-resistant, closed cell foam that is similar to memory foam.

The DittoForm is covered with a thin cotton and spandex jersey knit fabric, adding as little material extra to the body measurements as possible. The standard color for the cover is a heather grey material, but we can special order another color for you for a fee.

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Yes — it is very lightweight (less than 10 lbs or 4.5 kg) and the hook at the neck can be used to hang in a closet or from a ceiling if you prefer not to use the stand. The stand can be easily disassembled and slid under a couch or put in a closet.

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Yes! If you would like to have more than one we can offer reduced pricing for the second form. Just contact us and we’ll work out the details with you.

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Right here in the US of A! Actually, all parts of the process are currently done in the metro Washington, DC area. Building these forms give us the opportunity to give work to more people, and that makes us happy.

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Unfortunately we currently do body scans only in our Metro Washington DC locations. However, we are analyzing data to identify key markets for expansion.

We are also planning regional scanning events. Please contact us to let us know where you are located, as this will inform our planning process.

In the meantime, if you ever plan a visit to DC, you can self-schedule a 3D body scan from our website. The scan will be done in one of our two scanning locations and the form can be shipped to you.

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