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Frequently Asked Questions
We commit to a ship date 8 weeks out from the date your 3D Body Scan is conducted. Shipping typically takes 3-4 business days.
Yes. While our expertise is in making the scan into a DittoForm, you can opt to just have the scan completed for $100 (paid at the time of booking). The scan includes a detailed print out of your measurements, images of your body silhouette, and a 3D graphic file that you can use for your own purposes. In order to use that scan for a DittoForm, you would need to place your order and make payment in full by three months from that scan. After three months, we would ask that you have another scan done so that we can make you the best copy of yourself possible.
Yes, the form comes with a sturdy and stable adjustable height stand on casters. The stand has a hook component that can be easily attached for hanging the form by the neck, or it can be pole-mounted through the legs.
No, the Kinect, which is the device we use for scanning, will not interfere with a pacemaker and is safe. The device emits only a low level of infrared light which has zero impact on a pacemaker. The Kinect product guide lists it as a Class 1 laser device, which you can read about here and here.
Very! DittoForms are typically accurate to within a quarter to half an inch, depending on the area of the body.
We’ve found that in the parts of your body that expand and contract when you breathe (especially the bust and stomach/waist), you can expect to see measurements that reflect your average measurements. These measurements are generally 0.25-0.75″ (1-2 cm) greater than your body in its relaxed state, but accurate for your body when you are breathing in.
There is a degree of “squishiness” to the real body that we cannot fully replicate with the form, but the measurements afford considerable accuracy for fitting and drafting patterns.
Our professional 3D scanning software gives us instant, real-time feedback on the measurements taken by the scanner. We review these measurements with you at the time of the scan and make sure everything is acceptable before the DittoForm is purchased and goes into production. This way you will know what dimensions to expect from the final product.
Like most professional dress forms, DittoForm is not automatically adjustable by pushing a button. The foam is carvable, so it can be whittled smaller if you lose weight in a particular area. It can be padded out with batting applied under the cover if you gain weight. We have some do-it-yourself instructional videos, or if you’d prefer, you can send it back to us for adjustments. If this adjustment is minor (less than 1″), in one specific easily identifiable area (your stomach area OR hip area) within three months of your purchase, we will do the work for free and pay one of the ways shipping. Between 3-12 months we will do the adjustments for a small labor charge. After 12 months we will no longer have the digital file and would need to start from a new scan. If your weight loss/gain is larger than one inch or in different areas getting the contours correctly puts us back into the challenges we have when adjusting a commercial dress form. If your weight loss/gain is dramatic and you wish to have another DittoForm made, we will work with you on pricing on a case by case basis. We are particularly empathetic to changes resulting from health challenges.
If you are someone whose weight fluctuates significantly (more than 10 pounds up or down), DittoForm may not be an appropriate product for you. Each DittoForm is custom-crafted for each customer and is not refundable or returnable.
We recommend that women wear just a bra (similar to what you wear most often) and underwear, pantyhose, or leggings. The 3D scanner cannot detect your body contours beneath your clothing. Wearing a tank top, for example, can smooth over cleavage and the curve of your spine. This can cause horizontal measurements such as your waist to be recorded as larger than it actually is. If you normally wear shapewear under your custom-sewn garments, you may prefer to wear it for the scan. Just know that the DittoForm will have the shape and size of what is exposed to the scanner. For men, we suggest form-fitting boxer-briefs or just briefs.
Unless your hair is short, bring something to pull your hair up and off of your neck.
The DittoForm is constructed from a firm but slightly compressible foam that is completely pinable and durable. We use a UV-resistant, closed cell foam that is similar to memory foam. *It is latex-free.
The DittoForm is covered with a thin cotton and spandex jersey knit fabric, adding as little material extra to the body measurements as possible. The standard color for the cover is a heather grey material, but we can special order another color for you for a fee.
Yes — it is very lightweight (less than 10 lbs or 4.5 kg) and the hook at the neck can be used to hang in a closet or from a ceiling if you prefer not to use the stand. The stand can be easily disassembled and slid under a couch or put in a closet.
We place an extremely high value on confidentiality. If you wish to have a DittoForm made and sent to another person (a relative or seamstress), we can, of course, do that at your request. Just let us know when scheduling the scan and when giving us the delivery details. No one else will be able to order a DittoForm from your image. You cannot order a DittoForm of anyone else. We do not sell the graphic files, ever.
Right here in the US of A! The majority of the materials are USA products. Starting in May, the manufacturing process will be done in the Detroit, Michigan metropolitan area. Building these forms give us the opportunity to give work to more people, and that makes us happy.
We expect to have a permanent home for our scanner in June in the Detroit Michigan area. Stay tuned for specifics! You can also contact us.
Our travel schedule can be found here.
If you have six or more people interested in purchasing a DittoForm if scanning were done in your city, please contact us and we’ll work out how to get there.